Support
The SlimTide support desk
One desk handles orders, delivery, returns, refunds and product questions. Email is answered within one business day, usually the same afternoon.
Write to us
General and product questions
[email protected]
Orders, delivery, returns and refunds
[email protected]
Telephone
+1 (701) 355-2189
Monday to Friday, 8:00 to 18:00 Central Time. Closed on United States federal holidays.
Registered address
Northlight Provisions, LLC1120 East Rosser Avenue, Suite 410
Bismarck, ND 58501
United States
North Dakota Entity ID 0001248-2018
Returns address
Unopened bottles go to the returns facility, not to the registered office. The address is included in the refund confirmation email so that every parcel arrives with a reference on it. Please do not send anything back before you have that email.
Before you write
Most questions are answered faster on the site than by email. Dosage, side effects, price and timing are all covered on the answers page. Refund mechanics are on the guarantee page, delivery timings on the delivery page, and batch checks on the verification page.
How orders and payment work
Payment and shipping for SlimTide are handled by the manufacturer's authorized checkout partner, which is why the payment page carries a different name from this portal. That is expected. Your card statement will show the fulfillment descriptor, and the order confirmation email arrives from the checkout partner within minutes.
We will never ask for card details by email or telephone. Nobody from Northlight Provisions will ask you to confirm a full card number, a CVV or a bank login, in any channel, for any reason. If a message claiming to be from us asks for that, it is not from us. Forward it to [email protected] and delete it. The published channels on this page are the only authorized ones for the 2026 distribution cycle.
Send a message
This form opens your own email client with the details filled in. Nothing is stored on this site.
Ready when you are
Your 60-day window starts on the day the parcel arrives
Take one capsule each morning for at least thirty days. If the routine has not earned its place by day sixty, write to the support desk and we refund the purchase price. No return shipment of used bottles, no interview, no restocking charge.
Order 6 Bottles - $294 Compare all three packs
- Authorized 2026 distribution
- Batch STD/26-0447-B documented
- FDA-registered facility, cGMP
- 60-day money-back guarantee